Privacy Policy.
At Strands Training Academy ("Academy," "we," "our," or "us"), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect the personal information you provide to us when you purchase courses, register for an account, or engage with our Services. By using our website or purchasing our Services, you agree to the practices described in this policy.
Information We Collect: When you use our website or Services, we may collect the following types of personal information:
Personal Identifiers: Name, email address, phone number, and mailing address.
Payment Information: Payment card details or other payment-related information used to process transactions.
Account Information: Username, password, and account preferences.
Usage Data: Information on how you access and interact with our website, such as IP addresses, browser type, and device information.
How We Use Your Information :We collect and use your personal information for the following purposes:
To Process Payments: We use your payment information to complete transactions and grant you access to course materials.
To Provide Services: We use personal identifiers to create your account, grant access to training materials, and support your learning experience.
To Communicate With You: We use your contact information to send updates, respond to inquiries, and provide support.
To Improve Our Services: We analyze usage data to improve the content, usability, and security of our website and Services.
To Comply With Legal Obligations: We may process your data to meet applicable legal and regulatory requirements.
How We Store and Protect Your Data We prioritize the security and confidentiality of your personal information. Here’s how we protect your data:
Secure Data Storage: All personal information collected is stored on secure servers with encryption protocols and access controls.
Payment Information Security: Payment details are processed using secure payment gateways that comply with industry standards for payment processing.
Limited Access: Only authorized personnel with a legitimate business need have access to your personal information.
Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Sharing Your Information: We do not sell, rent, or trade your personal information to third parties. We may share your information with service providers who assist with payment processing, website hosting, and data analytics. These service providers are bound by confidentiality agreements and are only permitted to use your data as required to provide their services.
Your Rights: Depending on your location, you may have the following rights concerning your personal information:
Access and Correction: You can request access to or correction of your personal information.
Data Deletion: You may request that we delete your personal information, subject to our legal obligations.
Opt-Out: You can opt out of receiving marketing communications at any time.
To exercise your rights, please contact us using the information provided below.
Cookies and Tracking Technologies: Our website uses cookies and similar tracking technologies to improve user experience, analyze usage, and deliver personalized content. You can control or disable cookies through your browser settings.
Children's Privacy: Our Services are not intended for children under 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.
Changes to This Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or other factors. We encourage you to review this policy periodically. Continued use of our Services after changes are posted constitutes your acceptance of the updated policy.
Contact Us: If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at: nicole@strandstrainingacademy.com
By using our website or purchasing our courses, you acknowledge that you have read, understood, and agreed to this Privacy Policy. Thank you for trusting Strands Training Academy to support your learning journey.